"Doug did a great job. He is very professional and conversational."
Karl K.
"Have worked with them on a couple occasion. Residential and commercial jobs. Always professional, fair, and their employees really are there to help."
Anthony N.
"Furnace/AC service
Anual
2 systems with filters
photoes showed a build up of cottonwood fuzz.
On time
Good wrap up comunication ."
Kevin L.
"Louis was great. He came out & perfroemed a low ambient cooling maintenance."
Kez N.
"Your installer is good people give him a raise! Ecobee thermostat installed."
Mark
"Randy did and excellent job servicing our furnace and hot water heater. He was courteous and very professional. He answered all of my questions."
Ralph C.
"He worked fast and efficiently on short notice. Even told me that previous people working on the air conditioner messed it up."
Amanda F.
"Furnace/AC serviceAnual2 systems with filtersphotoes showed a build up of cottonwood fuzz.On timeGood wrap up comunication ."
Kevin L.
"Travis and Max did a wonderful job installing our air conditioner and coil. I was very satisfied with the work."
Jerry D.
"Matt did an excellent job and was very thorough. Highly recommend Western Heating and Air!"
Joanne E.
"Stetson from Western HVAC did a great job installing our furnace, air conditioning unit and water heater. I have used Western before and they are always professional. There are many grades of equipment out there and you can always get a cheaper price, but you get what you pay for. I would recommend this company without reservation."
Tom H.
"Darian and Joe were very nice. The system was done within 8 hours. Showed me how to work the thermostat. Explained everything with the furnace and showed me the new A/C. Can't wait for summer to try out the A/C"
Wyatt R.
"On time,on point,professional tech. Thanks Western Heating &Air team."
Craig B.
"I first met with Bryce for an estimate, and he did an excellent job explaining everything that needed to be replaced and upgraded on my tankless water heater. He was knowledgeable, thorough, and made the entire process easy to understand.
On the day of installation, Travis and Max were outstanding. They were professional, courteous, and took the time to answer all of my questions throughout the installation. Their workmanship was exceptional, and it was clear they took great pride in their work.
What impressed me even more was their attention to detail—they cleaned up every speck of dust before leaving, leaving the area spotless.
I am extremely happy with both the experience and the final result. I highly recommend Western Heating and Air to anyone looking for quality service, professionalism, and excellent workmanship."
Maria
"Just replaced our heater and water heater by Western Heating and Air Conditioning. Mike was great. He came out to quote, disclosed multiple options and went over each one in detail. I told him I was going to get other quotes and he said confidently “we’ll beat any quote”. And he was right, they did. By A LOT! When the technicians Caleb and Theron came out to do the work they were very nice and hard working. They informed me of everything they were going to do, and explained everything they did when they were done and asked me multiple times if I had any questions. Everyone I communicated with through this whole process was very professional. It was a great stress free experience and I am very impressed. I will be using this company for every future need of services they provide because they have earned my trust."
Raquel G.
"Western Heating & Cooling is the only company I will ever trust with HVAC moving forward. My little Samsung ductless mini-splits have been an ongoing issue. I had 3 different maintenance & repair companies throughout the year attempt to fix the issues, all failed leaving me with the bill & a bandaid. Western actually spent the time analyzing, going through a logical process of elimination, calling Samsung, and really getting to the root of the problem. All for an extremely fair price! They were so kind and professional, always wore protective booties in the house, very responsive with phone calls, you couldn’t ask for better service. Thanks Western!"
Melissa D.
"It was difficult to obtain the replacement part. Once it was available Western technician did an excellent job installing it."
Jack D.
"Taylor was very professional and pleasant to work with. Thanks Western! I would like him to be my Tech whenever possible."
Wanda S.
"John did a fantastic job! He was friendly, helpful, professional, and efficient. Very thankful for his service!"
Rob D.
"Awesome tech came to the house and answered all our questions. Very knowledgeable. Thank you"
J L.
"Western H&C always does a great job. Been a customer for years! Highly recommend them!"
Susan C.
"Stetson, Evan, and Colby installed a complete HVAC Premium system replacing a 26 year old installation. The team corrected a lot of original installation issues, correctly sizing the plenums and airflow for maximum cooling. Their sheetmetal and plumbing skills made the whole installation look so much more professional. We are thrilled with the fit, finish, finish and functionality of the new system! We highly recommend Western Heating and Cooling for high efficiency system upgrades!"
Curt V.
"Another big company had installed an HVAC system but left the ductwork untouched, then wanted to charge an arm and a leg for that work. Sam gave me a very reasonable estimate and Michael, Anthony, and, Zabe did a fantastic job removing the old and installing all nee ductwork. I could feel the difference immediately. They were clean, friendly, and professional. I would recommend them to my own family."
Dana D.
"Excellent experience with Western Heating & Air Conditioning! After a brutal wildfire season, I needed an air purifier installed. From my initial call on Friday to Shane inspecting my setup and giving me a quote on Tuesday, and full installation by Thursday—the whole process was seamless. Every team member was professional, friendly, and polite. Highly recommended!"
Penny S.
"AC stopped working. Cris was great at explaining the issue and offering options. Really appreciate the time he took to explain so I could understand what had happened."
Melissa W.
"Thank you for being so speedy and thorough. Our service guys Max Elijah and Travis went above and beyond. Thank you again!"
Jami J.
"Always great! Ryan was professional and and explained work being done. Great service and value.Thank youPhil B."
Phil B.
"Met with three different members of their team across the project and all three were courteous and insightful."
DAVE O.
"Mike was great, meticulously took care of my AC unit, nice guy, on time and professional."
Bill C.
"Prompt evaluation and replacement in the middle of summer heat."
William C.
"Louis was on time and very professional. I’m nosey and wanted to see what was happening and he was more than happy to explain everything to me and did not make me feel like I was in his way. Glad my neighbor recommended your company as it was a pleasure. Thanks again Louis. Well done"
Chuck B.
"Louis was on time and very professional. I'm nosey and wanted to see what was happening and he was more than happy to explain everything to me and did not make me feel like I was in his way. Glad my neighbor recommended your company as it was a pleasure. Thanks again Louis. Well done👍"
Chuck B.
"Travis and Max are hard working, very knowledgeable, went the extra mile to make sure everything was correct, and very personable. 5 stars and I would highly recommend them for your HVAC needs. Thank you so much for a job well done!"
Chad C.
"Spencer and Braeden absolute dream team. They were so professional so nice. I had a little bit of an emergency at the end of my appointment and they were able to clean up and close up my house no issues. I also want to give a shout out to Sam Jacobs as well he came out to initially give us the quote. Very nice man very caring very sympathetic. I definitely will be a returning customer. Thank you guys so much for getting my house. Cool again."
Hugo B.
"These guys were very efficient and friendly"
John J.
"Excellent service! Very easy to schedule online, lots of availability (scheduled on Friday and tech came Monday!). Our tech Evan Rose was very knowledgeable, very thorough, gave us really great, honest advice and he got our AC working again! We didn't feel like we were being oversold things we didn't need, and we appreciate that. I also really appreciate the text updates: appointment reminders, when a tech is on their way, with a a photo of our tech and their gps location so you know when they are showing up. Highly recommend company. We are customers for life!"
Angie B.
"Louis was fast, efficient, and pleasant to work with"
Sled M.
"Fast efficient friendly service!"
Mark H.
"Louis was thoroughly and honest."
Russ R.
"Always a great experience!"
Jenna R.
"Fast efficient and very well done.!!!"
Gregory M.
Gallery
OUR WORK
FAQs
Good Questions
What areas does Western Heating & Air Conditioning serve?
We serve Boise, Meridian, Eagle, Nampa, Caldwell, Star, Kuna, Emmett, Garden City, Payette, McCall, Cascade, and the surrounding Treasure Valley.
What are your business hours?
We're open Monday-Friday 8:00 a.m.-7:00 p.m. and Saturday 8:00 a.m.-5:00 p.m. We're closed Sunday, but 24/7 emergency HVAC, electrical, and plumbing service is always available.
Do you offer 24/7 emergency service?
Yes. We provide around-the-clock emergency HVAC, electrical, and plumbing service for urgent issues.
What services do you provide?
We handle heating, cooling, indoor air quality, electrical, and plumbing - from furnace and AC repair to panel upgrades, water heaters, and drain cleaning.
Do you offer free estimates?
Yes, we offer free estimates on qualifying replacement projects.
Are your technicians licensed, bonded, and insured?
Yes. Every technician is licensed, bonded, and insured, and undergoes a background check before being sent to your home.
How long has Western Heating & Air Conditioning been in business?
We've been serving the Treasure Valley since 1967 and are now a third-generation, family-owned company.
Do you offer a maintenance plan?
Yes, our Blue Ribbon Maintenance Plan covers regular HVAC upkeep and helps offset the cost of labor and parts for residential clients.
Do you offer financing?
Yes, we offer financing options to help make HVAC, electrical, and plumbing projects more affordable.
What brands do you work with?
We install and service major brands including Carrier and Rheem, along with other major HVAC, electrical, and plumbing equipment.
How often should my system be serviced?
Most systems benefit from a tune-up once a year, with cooling checked before summer and heating before winter. Regular service helps catch small problems before they become breakdowns.
How often should I change my air filter?
Check it monthly and change it every one to three months, more often with pets, allergies or construction dust. A clogged filter makes the system work harder.
Why is my air conditioner running but not cooling?
A dirty filter, a blocked outdoor unit, a thermostat setting or a refrigerant problem are common causes. Check the filter and thermostat first, then call us if it still isn't cooling.
What should I do if I smell gas?
Leave the building right away and don't switch anything on or off. Once you're outside, call 911 or your gas company's emergency line.
Should I repair or replace my system?
Age, how often it breaks down, repair cost and efficiency all play a part. Ask for an honest look at both options before you decide.